Section · 4 guides
AI Agent
Configure your AI booking and reservation agent — the AI hotel assistant that handles guest conversations, booking flow, and reply behavior.
Understanding the AI Agent
Learn how the AI booking and reservation agent works — the AI hotel assistant that answers guests and takes bookings — and explore the four main tabs in the AI Agent section.
2 steps
Create and Deploy an AI Agent
Connect your AI agent to a channel by selecting a unit group and choosing the messaging platform.
2 steps
Configure AI Agent Settings
Customize the agent's welcome message, speaking tone, AI instructions, and follow-up reminders from the Training tab.
2 steps
Message Templates & Review Settings
Customize the WhatsApp notification templates sent to guests and configure automated review collection after checkout.
4 steps