7 steps

Reading Your Home Dashboard

Your Home screen is the daily command center: it shows live KPI stats, today's arrivals and departures, occupancy, and one-tap quick actions.

Open the Home screen

The Home screen is the first page you see after signing in. To return to it at any time: 1. Click the Hostel Agent logo at the top of the screen, or 2. Click the first item in the left sidebar (the home / dashboard icon). If you manage more than one property, use the property switcher at the top of the page to choose which property's numbers you want to see. Selecting "All Groups" combines every property into one view. The whole screen refreshes automatically, so the figures you read are always for today.

Read the top KPI stats row

Across the top of the page sits a row of colored stat tiles that summarize today at a glance: - Available - rooms or units still free to sell right now - Arriving - guests due to check in today - Departing - guests due to check out today - In House - guests currently staying with you - Occupancy - the percentage of your inventory that is occupied Each tile shows a large number and a small colored bar. A high Available number means you still have rooms to fill; a high Occupancy percentage means your property is close to full.

Use the Today's Activity tabs

Below the stats is the Front Desk activity panel with four tabs: - Arrivals - guests checking in today who have not yet checked in - In House - guests currently staying - Departures - guests checking out today - Missed - guests who were due to arrive but never checked in (no-shows) Click a tab to see that list. Each row shows the guest name, unit, and check-in/check-out dates. This is the fastest way to see exactly who is coming and going today so the front desk can prepare keys, rooms, and welcomes.

Understand the unit (room) status cards

The lower part of the Home screen shows a card for each room or unit, color-coded by status: - GREEN: Available - free and ready to sell - RED: Occupied - a guest is currently staying - Cleaning - needs housekeeping before it can be sold - Maintenance - blocked because it needs repair Each card shows the unit name and, when occupied, the guest's check-out date. Use these cards to spot at a glance which rooms are ready, which need cleaning, and which are out of order.

Take quick actions from a room card

Each unit card has fast action buttons so you do not have to leave the Home screen: - New Booking / Book Walk-in - create a reservation for a guest standing at the desk - View Booking - open the current guest's reservation when the room is occupied - View Rooms - drill into a group of rooms to see them individually For housekeeping, the small menu on each card also lets you mark a room clean, request cleaning, or block/unblock a room for maintenance (depending on your permissions). These shortcuts keep day-to-day operations on one screen.

Check the front desk cash and balances

If front desk shifts are in use, the Home screen also surfaces money figures the receptionist needs: - Opening Cash Balance - the cash drawer amount when the shift started - Card Payments Total (Actual) - card payments collected during the shift - Outstanding Departures - guests checking out today who still owe a balance - Pending arrivals - bookings expected today that are not yet checked in These highlight where attention is needed: a guest with a balance due, or an arrival that has not shown up. Settle balances before checkout and follow up on pending arrivals near the end of the day.

Move from the dashboard to detailed reports

The Home screen gives you the live picture of today. When you need history, trends, or printable summaries, open Reports from the left sidebar. 1. The Home screen answers "what is happening right now?" 2. The Reports section answers "what happened over a period?" - occupancy over a month, revenue by source, cancellations, and more. A good daily habit: glance at the Home dashboard each morning to plan the day, then review the Reports section weekly to understand performance and spot trends.